Terms & Conditions

Terms glottical

Rules governing use of courses, private sessions, and coaching on the platform

Welcome to glottical, a platform for German and English training linked to the job market. By using the platform, creating an account, or enrolling in courses or sessions, you confirm that you have read, understood, and agree to these terms. If you do not agree, please do not use the services.

1. Acceptance

These terms form an agreement between you and glottical. You must have the legal capacity to use the services under applicable law. Continued use after we publish updates constitutes acceptance of the revised terms unless we state otherwise.

2. Nature of the service

The platform provides language and career courses, private sessions, career coaching, educational materials, and related services (such as your profile, enrollment, certificates when earned, and support) to help you build skills for call centers, tourism, and work in Germany and Europe. Features may change over time; we will inform you of material changes when appropriate.

3. Account and registration

You are responsible for the accuracy of registration data and for keeping login credentials (such as your password) confidential. Sharing your account with others is prohibited. Notify us immediately of any unauthorized use. We may suspend or terminate accounts for violations or misuse.

4. Programs and payments

Some programs are free and some are paid. For paid programs, prices, payment methods, and activation follow the policies shown at checkout. Refund or cancellation rules, if any, are described on our refund policy page or in the program description and supplement these terms.

5. Content and intellectual property

All content on the platform (text, video, images, branding, curricula, assessments) is protected by intellectual property rights belonging to glottical or its licensors. You may use it only for personal learning within your enrollment. Unauthorized copying, resale, or public redistribution that infringes those rights is prohibited.

6. Acceptable use

You must not use the platform for unlawful, misleading, abusive, or harmful purposes toward other users or the platform. Examples include harassment, impersonation, attempts to compromise systems, or uploading content that violates public decency or third-party rights.

7. Limitation of liability

Services are provided “as is” within normal technical capabilities. We do not guarantee uninterrupted availability at all times. To the extent permitted by applicable law, we are not liable for indirect or consequential damages arising from your use of the platform.

8. Changes and contact

We may update these terms. The current version is published on this page; we may indicate a last-updated date when applicable. For legal questions, contact us through the official channels listed on the platform (e.g. the contact page).

Support

Have a question?

Our team can help with questions about these terms or how to use the platform.